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Five Customer Retention Tips That Really Work (Guest Post)
This is a guest post written by Heather Johnson, who regularly writes on the topic of career exploration. See her byline at the end of this article for Heather’s contact information. Although employee...
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Does Outsourcing affect Customer Loyalty?
A recent study by researchers at University of Michigan and University of Richmond shows that outsourcing/offshoring certain aspects of your business can affect customer loyalty. The research, titled...
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